Learn Servicenow Online Training
SV Trainings ServiceNow Training – SV Trainings offers ServiceNow Online Training. Online classes are delivered by certified ServiceNow working professionals.
ServiceNow is a platform-as-a-service (PaaS) provider of enterprise service management (ESM) software.
What is ServiceNow?
ServiceNow is a software platform that supports IT service management and automates common business processes. This software as a service (SaaS) platform contains a number of modular applications that can vary by instance and user. Articles in this category help new users learn what services ServiceNow offers.
Who Are They
ServiceNow is changing the way people work. By placing a service-oriented lens on the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate fasterand be more scalable than ever before. As the enterprise cloud company, ServiceNow provides a service model that defines, structures and automates the flow of work, removing email and spreadsheets from the process to streamline the delivery of services.
Why ServiceNow?
ServiceNow is Changing the Way People Work. Some of their products are illustrated below:
Service Management: ServiceNow is changing the way people work. By placing a service-oriented lens on the activities, tasks and processes that make up the day-to-day work life, they enable you to focus on creating a modern work environment. Their service model defines, structures and automates the flow of work, removing email and spreadsheets, so you can streamline the delivery and management of services.
There is no specific requirement for this course.
What are the objectives of ServiceNowTrainingOnline?
- Understand ServiceNow modules and applications
- Understand ITIL Process
- Create roles and groups
- Create custom tables, custom application and fields and menus
- Understand reporting
- Work with System upgrades
- Configuration & Asset Management
- Overview of ServiceNow portal
Who Should do ServiceNow Certification Training Online?
- Freshers
- Experts who working on ServiceNow
Demo Recordings
Features
- Live ServiceNow Certification Training by working professionals
- Expert & Certified Trainer
- 24x7 Support
- Practical approach
- Real time use cases and scenarios
FAQs
What Are The Modes of Training?
Who Are The Trainers?
What If I Miss A Class?
How Will I Work Real Time?
If I cancel My Enrolment, Will I Get Refund?
Will I Be Working on A Project?
Is there any Discounts / Offers I Can Get?
Are These Classes Delivered Online?
What if I have More Queries?
Can I attend a Demo Session before enrolment?
Will I Get Placement Assistance?
ServiceNow: Course Content
Welcome to the ServiceNow tutorials/Servicenow Online Training :
ServiceNow is a platform-as-a-service (PaaS) provider of enterprise service management (ESM) software.
What is ServiceNow?
ServiceNow is a software platform that supports IT service management and automates common business processes. This software as a service (SaaS) platform contains a number of modular applications that can vary by instance and user. Articles in this category help new users learn what services ServiceNow offers.
Who Are They
ServiceNow is changing the way people work. By placing a service-oriented lens on the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate fasterand be more scalable than ever before. As the enterprise cloud company, ServiceNow provides a service model that defines, structures and automates the flow of work, removing email and spreadsheets from the process to streamline the delivery of services.
Why ServiceNow?
ServiceNow is Changing the Way People Work. Some of their products are illustrated below:
Service Management: ServiceNow is changing the way people work. By placing a service-oriented lens on the activities, tasks and processes that make up the day-to-day work life, they enable you to focus on creating a modern work environment. Their service model defines, structures and automates the flow of work, removing email and spreadsheets, so you can streamline the delivery and management of services
Course content details:
1.Introduction to Service-now
- What is Service-now?
- What is SaaS?
- What is PaaS?
- Browser supportability
- Logging in to Service-now
2. ITIL Process
- Overview on Incident Management
- Overview on Change Management
- Overview on Problem Management
- Overview on Knowledge Management
- Overview on Service Catalog
3. Basic Administration
- User Administration
- Creating Roles and Groups
- Creating Menus
- Form Layouts and list layouts
- Introducing Applications
- Creating Modules
- Customizing tables
- Dictionary Entries and Overrides
- List Controls
4. Advanced Administration
- Creating Custom Table
- Creating custom application
- Creating Fields and Menus
- UI Policies
- UI Actions
- Access Controls (ACLs)
- Workflows
- SLA
- Email Notifications
- Import sets & Transform Maps
- Client Scripts (g_form, g_user and g_list, g_scratchpad)
- Business Rules (Glide Record, Glide System)
- Script Includes
- GlideAjax
- Scheduled jobs
5. Service Catalogue
- Variables and Variable Sets
- Record Producers
- Catalog Items.
- User Criteria.
- Order Guides.
6. Integrations
- Basics of LDAP Integrations
- Overview on Web Services
- Direct Web Services
- Transform Map Web Services
- MID Server Installation
- Overview on SSO
- Overview on Discovery and other event management tools
7. Reporting
- Bar Charts, Pie Charts, List Reports, Pivot Tables
- Scheduling Reports
- Making Gauges
- Data views
8. System Upgrades
- Needs for cloning and ways to implement
- Request System Upgrade
9. Configuration & Asset Management
- Classes in CMDB
- Mapping Configuration Item to Asset Records
- Loading the CI’s into Service-now
- Relating Configuration items
10. Overview of Service Portal
5.0
Upcoming Batches
6:00 A.M IST TO7:00 A.M IST
7:00 A.M IST TO 8:00 A.M IST
8:00 P.M IST TO 9:00 P.M IST
Ravindra Reddy
Great explanation of concepts through live examples. Excellent. This course is awesome. I am extremely happy to found SV Trainings Online Training. SV Trainings is highly recommended place for ServiceNow Training.
Joythi
Thank you SV Trainings. I am happy learning ServiceNow in SV Trainings. ServiceNow course was very informative.